5 hospitality brands taking customer service to the next level
Hospitality workers have a critical job as the customer-facing representation of your brand, but they’re...
View ArticleWe talked to 300 frontline managers about seasonal hiring. Here’s what we...
Retail, hospitality and foodservice managers speak out about the urgent need for skilled seasonal workers.
View ArticleHow to run an AMA session at your frontline organization
Ask Me Anythings (AMAs) are a must at every organization—even frontline ones. After all, nobody...
View ArticleThe role of DEIB in driving memorable foodservice guest experiences
The secret to driving memorable guest experiences in this volatile time? Invest in diversity, equity, inclusion and belonging: DEIB.
View Article8 retailers taking employee engagement to the next level
Looking for examples of amazing employee experience? Here's our running list of ideas from retailers with high employee engagement.
View ArticleQ&A with Udemy’s CLO: How to build a purposeful company culture
To build a culture that’s aligned with what your employees want and need in today’s...
View ArticleWhat is a pre-shift team huddle? (+ 5 reasons your frontline needs them)
Looking to drive operational consistency? Help communication flow? Keep CX top of mind? The answer is simple: pre-shift team huddles.
View ArticleHow to build the perfect employee rewards program
How to build a comprehensive employee rewards program that inspires frontline employee productivity and helps your company grow.
View ArticleWhy a strong frontline employee community is good for business
Building employee community among your frontline staff can mean major business outcomes across your organization.
View ArticleCreating a culture of belonging in frontline organizations
Frontline leaders share their insights and stories on fostering a culture of belonging for their workforces.
View ArticleWhy employee recognition is important on the frontline
Employee recognition drives critical business outcomes on the frontline. A breakdown of the various types of recognition, why employee recognition is important and how to create a successful employee...
View Article4 reasons to invest in DEIB in the workplace beyond ‘business case’
Does your company’s commitment to fostering diversity, equity, inclusion and belonging (DEIB) come to life...
View ArticleAdvocacy is the new employee loyalty
The average job tenure has dropped nearly 11% in the last decade. Perceptions about unconditional...
View ArticleHow to implement a frontline employee referral program
Frontline staffing woes? Employee referrals to the rescue! Here’s why employee referral programs are so important, and how to get started.
View ArticleAxonify launches Recognition Pins
We're thrilled to announce the launch of Recognition Pins in the Axonify platform.
View Article5 ways retailers can measure employee engagement
There are ways to learn how engaged your workforce is, no matter the scale. Here are five tactics to try.
View Article9 engagement tactics to try with your grocery workers
Tried-and-true ways to foster a sense of meaning, productivity, satisfaction and happiness at work.
View ArticleWhat a hospitality employee engagement strategy looks like in action
Here's what learning-forward employee engagement looks like in a multifaceted hotel chain.
View ArticleHow (and why!) Zingerman’s drives next-level employee experience
Deli-turned-speciality food empire Zingerman's has baked next-level customer service into its process from the very beginning.
View Article4 lessons for cooking up a great employee experience from Eurest
Chances are if you’ve dined in a corporate café across the U.S., Eurest has served...
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